If you have selected a product showing free shipping, it will not show free shipping until such time as you have entered your address details into our system, as not all UK areas qualify for free shipping.
Free shipping on selected products is available to people who live in the mainland UK, excluding Scottish highlands.
If you qualify for free shipping simply enter your address details in the check out procedure, or log in if you have a user account, and you should then see free shipping on the shopping basket.