Rewards Program

What is this?
This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts...
Wed, 20 Jun, 2018 at 8:57 AM
Who can join?
Anyone with an account is automatically enrolled. If you do not wish to be part of our loyalty program please contact us and we will unenroll you after whic...
Wed, 20 Jun, 2018 at 8:58 AM
How do I earn points?
You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn P...
Wed, 20 Jun, 2018 at 8:59 AM
How do I view my point balance?
Your point balance is on every page in the bottom bar and on the loyalty panel.
Wed, 20 Jun, 2018 at 9:02 AM
How do I redeem my points?
Select the tab called Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward. Alternatively yo...
Wed, 20 Jun, 2018 at 9:03 AM
Is there a limit to the number of points I can earn?
No. Go ahead and earn as many as you can!
Thu, 14 Jun, 2018 at 9:59 AM
What do the 'approved', 'pending' and 'cancelled' statuses mean?
Approved: These points can be redeemed on rewards immediately Pending: These points are need to be verified before you can redeem them. This typically appl...
Wed, 20 Jun, 2018 at 8:35 AM
What happens if a friend I refer cancels or returns their order?
Your pending points will become cancelled and will be removed from your account.
Thu, 14 Jun, 2018 at 10:01 AM
Why did my account balance go down?
You, or someone you referred, cancelled or returned a purchase
Thu, 14 Jun, 2018 at 10:02 AM
I completed an activity but didn't earn points!
It can sometimes take a few minutes for us to process your activity and provide your points. If you are waiting for points from reviewing a product then the...
Thu, 14 Jun, 2018 at 10:02 AM