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Knowledge base
Blinds Hut FAQ's
Orders
1
How will I know that my order has been received?
Returns & Refunds
2
How do I return items?
Is it possible to cancel blind orders?
Shipping & Delivery
10
Which areas of the UK qualify for free shipping
How and when will my order arrive?
Why does my tracking number not work?
Can I order goods to be shipped outside the UK?
A product with free shipping is not showing free shipping when I add to basket.
View all 10
Pre-Sales Queries
9
Can I pay by cheque?
How secure is your online payment system?
How long will my M2M blind take to arrive?
If my credit card is refused while ordering, what should I do?
What express services are available on your M2M blinds?
View all 9
Technical Issues
6
My address is not listed in the postcode lookup
I am having difficulty with the registration process - how do I enter my details?
My Voucher Code Does not work
The “Find address” button does not work
How do I delete items from the shopping cart?
View all 6
Other Queries
5
How is VAT charged on goods sold by Blinds Hut?
I'm not sure what I need for my project
How do I reclaim VAT for exporting goods?
Can I order products not shown on your website?
How do I get a VAT receipt?
Product Queries
1
Do you have a catalogue?
Measuring & Fitting
1
How to measure and fit blinds
Rewards Program
14
What is this?
Who can join?
How do I earn points?
How do I view my point balance?
How do I redeem my points?
View all 14